Privacy Policy

Effective Date: 25 October 2025
Last Revised: 25 October 2025

  1. General Provisions

This Privacy Policy explains how STEPARIS LTD (hereinafter referred to as “we”, “us”, or the “Data Controller”) collects, processes, and protects personal data through the digital platform Molvery, available at https://molvery.com (the “Website”).

Company name: STEPARIS LTD
Company number: 16799038
Registered office: International House, 36-38 Cornhill, London, United Kingdom, EC3V 3NG
Email: support@molvery.com

We are committed to protecting the privacy and rights of our users in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By accessing or using the Website, you confirm that you have read, understood, and agree to the terms of this Privacy Policy.

 

  1. Information We Collect

2.1 Device and Usage Information (automatically collected)

When you visit Molvery, we automatically collect data such as:

  • IP address
  • Browser type and version
  • Device type, model, and screen resolution
  • Operating system
  • Time zone and approximate geographic location
  • Referring URL and browsing activity (pages visited, clicks, etc.)

Technologies used include:

  • Cookies: small data files stored on your device
  • Log files: records of actions on the Website
  • Tracking pixels: tools such as Google Analytics or Meta Pixel (used only with your consent)

2.2 Account and Service Information (provided by you)

When you create an account or use our services, we may collect:

  • Name, email address, and phone number
  • Billing and delivery addresses
  • Order and transaction history
  • Payment details (processed securely via third parties)
  • Any communication you send to us

2.3 Location Data

We may collect approximate location data only with your consent and while the Website is in use, for service functionality or fraud prevention.

 

  1. Legal Basis for Processing

We process personal data under the following lawful bases pursuant to UK GDPR:

  • Consent:For analytics, cookies, and marketing activities (can be withdrawn at any time)
  • Contractual necessity:To perform a contract, process transactions, and manage your account
  • Legitimate interests:To improve our services, prevent fraud, and ensure security
  • Legal obligation:To comply with applicable UK law

 

  1. Use of Personal Data

Your personal data is used for:

  • Operating, maintaining, and improving the Website and services
  • Managing your Molvery account
  • Processing and fulfilling orders
  • Coordinating with delivery and fulfillment partners to ensure accurate, timely, and secure delivery of ordered products
  • Providing customer support and responding to inquiries
  • Preventing, detecting, and investigating fraud or misuse
  • Complying with legal and regulatory obligations (e.g., tax, accounting)
  • Sending marketing or promotional communications where permitted by law
  • Personalizing your experience on Molvery

 

  1. Cookies and Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and advertising. Upon visiting the Website, you will see a cookie consent banner allowing you to:

  • Accept all cookies
  • Customize preferences
  • Reject non-essential cookies

You can manage preferences at any time via browser settings or our cookie settings page. Further details are in our Cookie Policy.

 

  1. Sharing of Personal Data

We may share your personal data with:

  • Service providers:Hosting, analytics, marketing, logistics, or payment partners
  • Fulfillment Partners:We may share your personal data (name, delivery address, order details, and contact information) with our partner companies responsible for storing, packing, and delivering the products you order. These partners process your data solely for the purpose of fulfilling your orders and are bound by data processing agreements ensuring compliance with UK GDPR.
  • Business partners and affiliates:For providing integrated services
  • Authorities:Where required by law, regulation, or court order

All third parties processing data on our behalf are bound by data processing agreements ensuring UK GDPR compliance. We never sell or rent your personal data.

 

  1. International Data Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO)
  • Transfers to countries with an adequacy decision under UK GDPR

You may request a copy of these safeguards by contacting support@molvery.com.

 

  1. Data Retention

We retain personal data only as long as necessary or required by law:

  • Account and transaction data: up to 7 years (accounting and tax purposes)
  • Fraud and dispute data: up to 10 years
  • Inactive accounts: deleted after 3 years of inactivity (with prior notice)

To request deletion of your data, contact support@molvery.com.

 

  1. Your Rights Under UK GDPR

You have the following rights:

  • Access:Obtain confirmation and a copy of your data
  • Rectification:Correct inaccurate or incomplete data
  • Erasure:Request deletion of your personal data
  • Restriction:Limit processing under certain conditions
  • Data portability:Receive data in a structured, machine-readable format
  • Objection:Object to processing based on legitimate interests or direct marketing
  • Withdraw consentat any time without affecting prior lawful processing

To exercise these rights, contact support@molvery.com. We will respond within one month as required by UK GDPR.
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO):
ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK
https://ico.org.uk/make-a-complaint

 

  1. Data Security

We implement technical and organizational measures to protect personal data, including:

  • Data encryption (in transit and at rest)
  • Multi-level access control and authentication
  • Secure hosting within the UK/EU
  • Regular security monitoring and vulnerability assessments
  • Our fulfillment partners are contractually required to implement security measures consistent with our policies to protect your personal data during storage, handling, and delivery of products

While we strive for the highest protection, no online transmission is completely secure.

 

  1. Links to Third-Party Websites

Our Website may contain links to external websites. This Privacy Policy does not apply to those sites. Please review their privacy policies before providing personal data.

 

  1. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or operational changes. Revised versions are posted on the Website with an updated Effective Date. Significant changes may be communicated via email or platform notifications.

 

  1. Minors

Molvery is not directed to individuals under 18 years. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, contact support@molvery.com immediately.

 

  1. Contact Information

STEPARIS LTD
Company Number: 16799038
Registered Office: International House, 36-38 Cornhill, London, United Kingdom, EC3V 3NG
Email: support@molvery.com
Website: https://molvery.com