Delivery & Return

Free delivery available on 1000s of products over 100 EUR. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

Molvery offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Delivery

Standard delivery Get it in 5-9 working days

Orders over 700 EUR: All day delivery. Order anytime:

free

Orders under 700 EUR: All day delivery. Order anytime:

20 EUR

Exchange or Return of Goods

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.

In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.

The product is not accepted back if at least one of the components is missing:

  • fully equipped equipment;
  • a receipt proving the fact of purchase in the Molvery online store;
  • warranty card;
  • an act with a description of the defect drawn up by the service department.

The money for the goods will be returned within the terms established by the current legislation

FAQs

My order hasn't arrived yet. Where is it?

Please check your shipping confirmation email for the tracking link and estimated delivery window; delays can occur due to carrier backlogs or weather. If the tracking hasn’t updated for 48 hours or shows “delivered” but you can’t find the parcel, contact the carrier with your tracking ID, then reach out to our support team with your order number.

Do you deliver on public holidays?

Carriers typically do not deliver on national public holidays, which may extend delivery times by 1–2 business days. Orders placed during holiday periods are processed on the next working day in the order they’re received.

Do you deliver to my postcode?

Yes in most cases; enter your postcode at checkout to see available delivery options and timing. Some remote or restricted areas may have limited service or longer delivery windows.

Is next-day delivery available on all orders?

Next‑day delivery is available for eligible items and addresses when you order before the daily cutoff shown at checkout. Oversized items, personalized products, and remote postcodes may be excluded from next‑day service.

Do I need to be there to sign for delivery?

Some orders require a signature for security, especially high‑value items. If no one is available, the carrier may attempt redelivery or leave instructions for collection from a pickup point.

Online store of household appliances and electronics

Choosing the right partner for your household appliances and electronics is about more than just finding a store — it’s about trust, convenience, and long-term satisfaction. Our online store was built with one clear mission: to make shopping for appliances and electronics effortless, reliable, and rewarding.

Comprehensive Product Range

We provide a wide portfolio of products, from everyday household essentials to high-tech electronics. Whether you’re upgrading your kitchen, enhancing your entertainment system, or looking for smart solutions for everyday living, you’ll find exactly what you need in one place.

Quality You Can Rely On

Every product in our catalog comes from trusted, certified brands. We carefully select our suppliers to ensure that every purchase meets the highest standards of durability, functionality, and design. With us, you never have to worry about authenticity — only genuine, long-lasting products.

Competitive and Transparent Pricing

We believe that great technology should be accessible. That’s why we maintain fair and transparent pricing, with no hidden charges. Our customers enjoy excellent value without compromising on quality.

Fast and Secure Delivery

We understand that when you order online, you want your purchase delivered quickly and safely. That’s why we work with reliable logistics partners to ensure fast, trackable, and secure shipping to your doorstep.

Dedicated Customer Support

Your experience doesn’t end with a purchase. Our customer support team is always ready to answer questions, provide product guidance, and help resolve any issues. We aim to make your shopping journey as smooth as possible — from the moment you browse to long after your order arrives.

Trust and Convenience Combined

Shopping with us means more than just getting appliances and electronics. It means peace of mind, efficiency, and a seamless digital shopping experience. We value your time, your comfort, and your trust — and we work hard every day to exceed your expectations.